Reference

How dewangga89 Handles Your Personal Data

This page explains what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, and use our lobby — and exactly how we protect it.

Account data protectedDANA, OVO, GoPay payment data handled securelyYour data rights clearly statedContact path for data requestsIndonesia-eligible accounts only

Explore Lobby Read FAQ

What We Collect and Why We Collect It

dewangga89 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with dewangga89, we collect the details you submit during registration — your name, email address, mobile number and the e-wallet identifier you use for deposits, whether that is DANA, OVO or GoPay. We also log transaction records tied to each deposit

1
or withdrawal so we can resolve any payment queries quickly. Device and session data — your browser type, IP address and pages visited — is collected automatically to keep your account secure and to detect unusual access patterns. We do not sell your personal data to
2
third parties. Data shared with payment processors such as DANA, OVO and GoPay is limited to what those processors need to complete your transaction; we do not pass additional profile data to them. Cookies help us remember your session and wallet preference so you do not
3
have to re-enter them each visit. You can adjust cookie settings in your browser at any time, though some lobby functions depend on session cookies to work correctly. Access to and use of this platform depends on local law and is available only where local law
4
permits. If you have questions about a specific data point we hold, our support team can pull your account record and walk you through it.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a privacy concern, these are the channels we monitor. We aim to respond to data-related requests within a reasonable window — provide your registered account email so we can verify your identity before acting on any request.

Team online

Live Chat

Open the chat widget in the lobby and select the Account and Privacy topic. A support agent will verify your account and handle your data query directly.

Email Support

Send your request to our support address listed in the account help section. Include your registered email and the specific data action you are requesting.

Account Settings

Some data corrections — like updating your mobile number or linked GoPay wallet — can be made directly inside your account settings without contacting support.

DATA HANDLING DETAILS

How We Keep Your Account Data Safe

We use SSL encryption across the entire site so data in transit — including your DANA or OVO deposit confirmations — is not readable in transit. Account access uses OTP verification tied to your registered mobile number, which means a login attempt from an unrecognised device triggers an additional confirmation step before access is granted. We keep your data only for as long as your account is active or as required for transaction records; inactive accounts are flagged for review after a defined period. You have the right to request access, correction or deletion of your data at any time through the channels listed on this page.

SSL Encryption

All data moving between your device and our servers is encrypted with SSL, covering account logins, OTP confirmations and every DANA, OVO or GoPay payment step.

OTP Account Access

Each login from a new device requires a one-time PIN sent to your registered mobile number. This step blocks unauthorised access even if your password is compromised.

Data Retention Policy

We hold your account and transaction records for the period required by our operational and legal obligations. Deletion requests are reviewed against these retention requirements before we action them.

Third-Party Data Limits

Payment processors like DANA, OVO and GoPay receive only the transaction data needed to process your deposit or withdrawal. No browsing history or game session data is passed to them.

Common Questions About Your Data and This Policy

These are the questions we hear most often about how dewangga89 handles personal data, what rights you have, and how to act on them. If your question is not covered here, reach out via live chat or email and reference your account.

We collect your name, email address, mobile number and the e-wallet identifier you use — DANA, OVO or GoPay. We also log transaction records and session data for account security.

We share transaction data with your chosen payment processor — DANA, OVO or GoPay — only to complete your payment. We do not sell profile or browsing data to any third party.

Contact us via live chat or the support email listed in your account help section. Provide your registered email so we can verify your identity and pull the correct record.

Yes. Submit a deletion request through live chat or email. We will review it against our retention obligations and confirm the outcome, including any data we are required to keep by law.

We use session cookies to keep you logged in and to remember your wallet preference. You can adjust cookie settings in your browser, though some lobby features require session cookies to function.

Inactive accounts are flagged for review after a set period. Transaction records are kept for the time required by our operational and legal obligations; you can request deletion once those periods have passed.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appdewangga89 App AccountRegister

How dewangga89 Handles Your Personal Data

How to Reach Us About Your Privacy

Live Chat

Email Support

Account Settings

How We Keep Your Account Data Safe

SSL Encryption

OTP Account Access

Data Retention Policy

Third-Party Data Limits

Common Questions About Your Data and This Policy

01 What personal data does dewangga89 collect when I open an account?

02 Does dewangga89 share my data with anyone outside the platform?

03 How can I request a copy of the data dewangga89 holds on my account?

04 Can I ask dewangga89 to delete my account data?

05 What cookies does dewangga89 use and can I turn them off?

06 What happens to my data if I stop using my dewangga89 account?

Privacy Policy

Related pages

Related pages