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How We Handle Your Rights and Responsibilities

Our legal terms set out what you agree to when you access dewangga89, including how your account data is held, how disputes are handled, and what rules apply to payments made via DANA, OVO, or GoPay.

Account TermsPrivacy & DataPayment ConditionsCookie PolicyJurisdiction Notice
dewangga89 How We Handle Your Rights and Responsibilities
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies, and Account Security

We apply standard encryption across account sessions and store personal data only for as long as your account remains active or as required by applicable law. Cookie use is limited to session management, security tokens, and aggregate analytics — no behavioural advertising cookies are set without your consent. You can request a copy of your stored data, ask us to correct inaccuracies, or request deletion by contacting support with your account ID.

Data Retention

Account data is held for the duration of your active account plus any period required under applicable Indonesian financial or regulatory rules.

Cookie Controls

Essential cookies run by default; analytics and preference cookies can be adjusted through the cookie settings panel in your account.

Account Security

Login sessions use one-time verification sent to your registered contact. We never store raw wallet credentials from DANA, OVO, or GoPay.

Your Data Rights

Request access, correction, or deletion of your personal data at any time by contacting support with your registered account email.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your rights under these terms, a data request, or a dispute related to your account or a payment, you can reach our support team through the channels below. Players in Semarang and across Indonesia can submit requests any time; our team reviews legal and account queries and responds through the same channel you used to contact us.

Team online

Account & Terms Queries

Submit through your registered account dashboard for the fastest routing to our legal review queue.

Data & Privacy Requests

Email our data team directly for access, correction, or deletion requests tied to your account information.

Payment Dispute Support

Open a support ticket referencing your transaction ID for DANA, OVO, or GoPay payment disputes.

Common Questions About Our Legal Terms

These are the questions we hear most often about how our terms work, what your rights are, and how data and payments are handled on the platform.

Our terms are written with Indonesian users in mind. Where local law imposes specific obligations, those take precedence over any conflicting term on this page.

Contact support through your account dashboard or by email with your registered account ID. We process data access requests and aim to respond within a reasonable timeframe.

Yes. Submit a deletion request via support. We will remove your data subject to any retention periods required under applicable Indonesian law or financial regulations.

Raise a support ticket with your transaction ID. We coordinate with the relevant wallet provider's settlement process and keep you updated through your account contact.

Session and security cookies run by default. Analytics cookies are optional and can be toggled in your account settings. No advertising cookies are set without consent.

Use the legal contact path in your account dashboard. Formal disputes are reviewed by our legal team, and we follow up through the channel you used to contact us.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.